Togo’s Ministry of Energy and Mines has launched a program to gradually digitize its administrative processes, aiming to streamline services and improve efficiency. The digital transformation initiative was officially launched in Lomé on Wednesday, November 5, 2025.
The pilot phase targets 31 services across five agencies overseen by the ministry, including the Compagnie Énergie Électrique du Togo (CEET), the Togolese Agency for Rural Electrification and Renewable Energies (AT2ER), and the Electricity Sector Regulatory Authority (ARSE). The goal is to make public services more accessible and efficient for citizens.
According to officials from the Ministries of Public Service Efficiency and Energy, digitalization will enhance productivity by replacing manual procedures with digital tools, saving time and reducing costs. This will be achieved by eliminating paper processes and enabling cloud-based data access.
Telecom operator Yas will provide connectivity and deploy collaborative tools such as an intranet and internal messaging systems. The Togo Digital Agency (ATD) will digitize public-facing services for online access, while Cyber Defense Africa (CDA) will secure the networks and applications.
Cina Lawson, Minister of Public Service Efficiency and Digital Transformation, said the effort is primarily about improving efficiency. “Interacting with the state can be challenging for citizens,” she noted, “and our goal is to simplify procedures and make interactions with the government more efficient and user-friendly.”
Deputy Energy Minister Robert Koffi Messan Eklo added: “If we don’t have digital tools suited to our needs to deliver services to citizens, the work won’t be properly done.”
This initiative aligns with the government’s broader strategy to digitize 75% of public services by the end of 2025. Following the Energy Ministry, three additional ministries will transition to digital operations each month starting in January.
Esaïe Edoh